Privacy Policy

Merlin International® strongly believes that every person has the right to privacy. When using our Web site, services and/or products, you may give us information.

Merlin asks for, and maintains, information on its visitors and customers to provide a better, more personal experience. It is our guarantee that Merlin will never sell or trade any of the information accumulated through the course of business about Web visitors, customers or other contacts.

Merlin feels that if a visitor would like a private online experience then he or she is entitled to one. Merlin’s products have optional decline features, which allow a visitor to state upfront if he or she would like to opt-out of any contact when requested by an agent.

Privacy is very important to Merlin. This privacy statement describes the conduct and practices of Merlin as it applies to our clients and visitors.

Merlin employs cookies in order for its server to recognize a return visitor as a unique user. Cookies are small text files placed in the “cookies” folder on a visitor’s hard disk and allow for Merlin to remember the visitor.

The cookies placed by the Merlin server are readable only by Merlin, and cookies cannot access, read or modify any other data on a computer.

All Web browsers offer the option to refuse any cookie, and if a visitor refuses the Merlin cookie then Merlin does not gather any information on that visitor.

Information Gathered 
The Merlin system will gather information such as what kind of browser a visitor is on, what operating system he or she is using, IP address, and clickstream information (for example, which pages he or she has viewed and how long he or she has been there).

Note that information is only gathered while the visitor is on the Web site in question – in this case, Merlin monitors how a visitor arrives at the Web site, but cannot and will not gather information about other sites the visitor has viewed.

At times, Merlin may ask for more specific contact information to be entered as a means of registration before accessing a certain part of the site.

Merlin uses this information to understand its visitors and, with permission, to provide visitors with updates on the company and its products. Visitors may always opt to not enter any information about themselves.

Uses of Information
Merlin collects identifying information when you use certain Merlin products or services, when you visit Merlin Web pages or hypersite Web pages, or when you enter promotions or contests.

Merlin also automatically receives and records information on our server logs from your browser, including your IP address, cookie information, time stamp (time page accessed as well as time spent per Web page), as well as the specific pages you requested.

The only time Merlin, its partners, subsidiaries, agents, officers or employees would provide specific information to anyone is if required to do so by law, and even then only to the proper authorities.

Merlin allows each of its client sites to give visitors that require complete anonymity and privacy the option to not be engaged by the Merlin system. Visitors will have the option of removing themselves from availability when an agent requests a conversation they may opt not to accept.

Reservation of Rights
Merlin reserves the right to change this privacy statement at any time with 30 days notice being posted to the Merlin Web site. If you have any questions about this privacy statement or the practices of this site, please contact Merlin at