Problem: The various resources supporting internal employees of the U.S. Department of Defense’s Defense Information Systems Agency (DISA) amounted to a variety of stovepipe systems that were not integrated and needed get transparently shared.

Solution: Merlin International® provided a service oriented architecture (SOA) solution for DISA’s internal enterprise services so they could get shared any number of ways without incurring the maintenance burden associated with unique integrations.

Results: DISA’s internal enterprise services have been integrated into stand-alone portals (the EDGE) as well as Army and Defense Knowledge Online (AKO/DKO) with no additional development required.

Problem: The U.S. Department of Defense’s Defense Information Systems Agency (DISA) Net-Centric Enterprise Services (NCES) program provides service oriented architecture (SOA) infrastructure and common SOA services to the at-large DoD community. Security, a common SOA service, needed to get integrated into the NCES foundation.

Solution: Merlin International® designed and integrated an appliance-based implementation of the NCES SOA security service into the NCES foundation.

Results: Now that application developers may obtain security services as a shared resource, they may focus their full attention on composing complex functionality that supports their unique missions.

Problem: The U.S. Department of Defense’s Defense Information Systems Agency (DISA) serves the DoD community at large with information resources and capabilities, but its own staff didn’t have a centralized source of resources on which to rely for its own purposes.

Solution: Merlin International® consolidated DISA’s many internally focused enterprise information-technology resources into an intuitive, single portal whose content is indexed for flexible retrieval.

Results: DISA employee productivity has significantly improved now that all important content is centrally posted and may be searched and/or quickly located.

Problem: Keeping user identities up-to-date and consistent across the many identity-management systems at the U.S. Department of Defense’s Defense Information Systems Agency (DISA) is difficult since changes may be made to any one of them at any given time.

Solution: Merlin International® implemented a business process management-enabled process to detect changes made to any one of DISA’s ID-management systems and to apply those changes to others in a standard manner.

Results: Automating the synchronization process has improved productivity for both users, who receive uninterrupted access to applications, and administrators, who no longer need to troubleshoot data inconsistencies.