Merlin International Case Studies

U.S. Department of Defense’s Missile Defense Agency: Business Process Management

Case Study: Business Process Management

Problem: Business process management-enabled procurement processes at the U.S. Department of Defense’s Missile Defense Agency (MDA) were performing slower than desired.

Solution: Merlin International® applied its expertise to execute a tuning analysis of the MDA business process management (BPM) environment to include the process models, a BPM server, storage servers and a hosting platform.

Results: Prioritized optimization recommendations were delivered on all aspects of the MDA BPM environment to bring performance back in line with user expectations.

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