Merlin International Case Studies
U.S. Navy Space and Naval Warfare Systems Command: Service Oriented Architecture
Case Study: Service Oriented Architecture
Problem: The U.S. Navy Space and Naval Warfare Systems Command (SPAWAR) needed to streamline product evaluations for its international service oriented architecture (SOA) infrastructure.
Solution: Merlin International® conducted a structured SOA technology evaluation that looked at functionality, service-level agreement (SLA), security and ease-of-use to make a recommendation to SPAWAR regarding its SOA infrastructure.
Results: SPAWAR moved forward with confidence on a decision regarding its SOA infrastructure technologies because it had completed the required analysis.
National Institutes of Health: Business Process Management
Case Study: Business Process Management
Problem: Business transactions at the National Institutes of Health (NIH) cut across systems, but its information-technology systems are of the stovepipe variety – purpose-built over time on a range of technologies. As a result, end-to-end control was not possible.
Solution: Merlin International® delivered an integration bus to provide common interfaces and messaging to the disparate IT systems and then orchestrated transactions that fluidly span them.
Results: NIH now has insight and control over its important transactions, not just its systems. NIH has realized cost savings through the efficiencies of direct system-to-system integration versus human data entry.
U.S. Department of Defense’s Missile Defense Agency: Business Process Management
Case Study: Business Process Management
Problem: Business process management-enabled procurement processes at the U.S. Department of Defense’s Missile Defense Agency (MDA) were performing slower than desired.
Solution: Merlin International® applied its expertise to execute a tuning analysis of the MDA business process management (BPM) environment to include the process models, a BPM server, storage servers and a hosting platform.
Results: Prioritized optimization recommendations were delivered on all aspects of the MDA BPM environment to bring performance back in line with user expectations.
Internal Revenue Service: Cyber Security
Case Study: Cyber Security
Problem: A large, complex environment that needed encryption before the 2009 tax season, or risk significant data loss and project delays. This environment included more than 100,000 endpoints, such as USB thumb drives storing critical Internal Revenue Service (IRS) data.
Solution: Merlin International® partnered with IRS technical leaders for approximately nine months of system integration to provide an EAL4, FIPS 140-2, 508-compliant, centrally managed solution to all IRS endpoints.
Results: Merlin’s solution greatly enhanced confidentiality, with a new security policy that automatically forced encryption on all data sent to any USB removable storage device from any endpoint and by the deadline.
U.S. Department of Defense’s Defense Information Systems Agency: Service Oriented Architecture
Case Study: Service Oriented Architecture
Problem: The various resources supporting internal employees of the U.S. Department of Defense’s Defense Information Systems Agency (DISA) amounted to a variety of stovepipe systems that were not integrated and needed get transparently shared.
Solution: Merlin International® provided a service oriented architecture (SOA) solution for DISA’s internal enterprise services so they could get shared any number of ways without incurring the maintenance burden associated with unique integrations.
Results: DISA’s internal enterprise services have been integrated into stand-alone portals (the EDGE) as well as Army and Defense Knowledge Online (AKO/DKO) with no additional development required.

