BPM
Federal agencies are under increasing pressure from the new administration to improve their efficiency and become more transparent. From new regulations under The American Recovery and Reinvestment Act (ARRA) and the Federal Funding Accountability and Transparency Act (FFATA) to new policies and initiatives from the Office of Management and Budget (OMB), agencies are being asked to step up and show how they are wisely spending the taxpayer’s money and their success in meeting their mission objectives. Agencies can no longer provide a manual review on an annual basis, but must provide continuous updates and data feeds to support OMB sites such as data.gov or the new IT Dashboard.
Fortunately, new technologies and solutions are available to automate business processes as well as the collection and reporting of information. Automated business process management solutions provide agencies with the tools to map out their business processes and tie them to their Operation Support System (OSS) to ensure not only the timely completion of tasks, but also the ability to monitor progress and report on effectiveness.
Benefits are:
- Reduced costs
- Improved efficiency
- Business process optimization
- Automated reporting
- Increased transparency
Business process management (BPM) solutions from Merlin International® involve the automated management, enforcement, insight and control of the transactions, and processes that constitute each agency’s missions, spanning their IT systems, procedures, and people. Our solutions help agencies optimize business performance by discovering, documenting, automating, and continually enhancing business processes to bolster efficiency and lower costs.
Merlin’s capabilities enable agencies to model, simulate, execute, quickly change, monitor, and optimize their key business processes. We identify agency mission transactions and processes and then prioritize them by return on investment. Our BPM solutions are designed to not only meet our agency’s current mission, but also expand to meet their future mission requirements as well. We build in a continuous improvement capability to provide an evolutionary and logical path to mission optimization.
Merlin employs BPM experts that can help agencies develop new business processes that will increase capabilities, reduce costs, and enhance business agility to effectively and efficiently respond to changing federal requirements.
EXAMPLES: Merlin Provides Business Process Management Solutions to Clients